Programme Agenda

Five days that follow the facilities management cycle: overview, planning and budgeting, risk-based maintenance, outsourcing and contracting, and performance monitoring.

5Training days

5Practical themes

1Practical auditing exercise

Day 1 – An Overview of Facilities Management. The facilities management process as a whole, and where your own organisation stands today.

Topics

Topics covered

The facilities management process in general
Facilities management as a business within a business
Facilities phases, planning and realisation
The relationship between facilities management and asset management
Facilities roles and the current state of your FM processes

Day 2 – The Basic Elements of Facilities Management. The planning, budgeting and control that keep facilities running and affordable.

Topics

Topics covered

Types of planning
Strategic and annual planning, life-cycle cost principles
Budgeting principles
Disaster recovery plans
Maintenance concepts
Work planning and control, and performance management of the workflow

Day 3 – Preventive Maintenance & Maintenance Strategy. Use risk to decide what to maintain, how and how often.

Topics

Topics covered

Understanding risk
Risk-based maintenance: the methodology
Steps in developing an effective, risk-based maintenance strategy
Typical inspection and maintenance tasks for utilities

Day 4 – Outsourcing & Contracting. Decide what to outsource, choose the right contractor and manage the contract.

Topics

Topics covered

What to outsource and what not
Choosing the right contractor
How to manage outsourced services
Contract types
The contracting cycle
Service level agreements

Day 5 – Performance Monitoring & Benchmarking. Set targets, measure performance and keep improving.

Topics

Topics covered

Continuous improvement
Target setting as a starting point
Monitoring performance: developing and using key performance indicators
The Facilities Management Balanced Scorecard (FMBSC)
Assessments, audits and benchmarking
Course review and wrap-up

Practical activityPractical exercise in auditing

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Download the brochure for your manager, HR or training committee.

It includes the dates, fees, full agenda and booking terms.

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Certification

ICL Certificate of Completion

Delegates who attend the full programme receive the Institute of Corporate Learning Certificate of Completion on the final day.

Ready to book?

Run your facilities like a business – and prove the value.

Classroom in Pretoria or Live Online · 15 – 19 March 2027. Seats are limited to keep the sessions interactive.