Facilities managers
Facilities, building and property managers responsible for sites and services.
Run your facilities as a business within a business
About the Course
How to establish, implement, manage and continually improve your facilities department – getting the best out of your facilities within the boundaries of cost and performance over their whole lifetime.
Course overview
Get the best out of your facilities – within budget, safely and for their whole lifetime.
This course develops delegates' skills in managing facility staff and corporate assets while minimising risk exposure in the workplace. As the facilities management function continues to evolve, it offers the latest thinking in the profession and the right balance between asset performance – functionality, availability, reliability and safety – and cost.
It tackles the issues facilities teams meet on the ground and applies best practice to real solutions, covering planning and budgeting, risk-based maintenance, outsourcing and contracting, and performance monitoring and benchmarking.
What the course covers
This training course will feature:
- Proper knowledge of the basic principles of facilities management
- How to apply best practices according to several norms
- Understanding how to operate and maintain facilities as a “business within a business”
- Sharing of facilities management experience
- Insights into the current state of your facilities management processes and how to improve them
Learning outcomes
By the end of the course you will be able to:
- Understand the basics and the full process of facilities management
- Draw up a preventive maintenance concept based on risk
- Develop strategies to decide when and what to outsource
- Understand the different contract types and service level agreements
- Identify and monitor facilities management process performance with KPIs
- Use the Facilities Management Balanced Scorecard, audits and benchmarking
How it is taught
Training methodology
The course uses a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention: presentation slides, exercises and group discussion.
It is highly interactive and prompts delegates to reflect on current practices and their team goals. The facilitator guides learning through direct input, discussions, case studies and pair and group work.
Who should attend
Built for the people who run and maintain facilities
Maintenance & engineering
Maintenance managers, planners, engineers and technical supervisors.
Operations & utilities
Professionals running production facilities, utilities, power and water networks.
Contracts & support services
Staff who manage FM contractors, SLAs, cleaning, security and landscaping.
Ready to book?
Run your facilities like a business – and prove the value.
Classroom in Pretoria or Live Online · 15 – 19 March 2027. Seats are limited to keep the sessions interactive.